Who is responsible
ACTIUM LABS LTD, company number 17278431, is the data controller. Its registered office is 12 Cliff Road, Cowes, United Kingdom, PO31 8BN.
For privacy enquiries or to exercise your data-protection rights, email legal@actiumlabs.co.uk.
Information we process
If you contact us by email, we receive the information you choose to provide, such as your name, email address, organisation, message and any related correspondence.
During website delivery, limited technical information may be processed, such as an IP address, browser or device information, requested pages, timestamps and security logs. This is used to deliver and protect the website.
Why we use it and our lawful bases
- To respond to general enquiries, relying on our legitimate interests in communicating about our work and operating our business.
- To take steps at your request before entering into a contract, where an enquiry concerns potential products or services.
- To deliver and secure the website, relying on our legitimate interests in maintaining a reliable and secure online presence.
- To meet legal, regulatory or record-keeping obligations where processing is necessary for compliance with a legal obligation.
Service providers
Amazon Web Services (AWS) provides website hosting and Microsoft 365 provides email services. They process relevant information on our behalf in providing those services.
How long we keep information
General enquiry correspondence is normally kept for up to 24 months after the last substantive contact. Information connected with a contract, dispute or legal obligation may be kept for longer where reasonably necessary. Technical and security logs are normally kept for no longer than 90 days unless they are needed to investigate a security incident or meet a legal obligation.
Your rights
Depending on the circumstances, you may have rights to access your personal information, correct inaccurate information, request deletion or restriction, object to processing, and receive certain information in a portable format. These rights are not absolute and may depend on the lawful basis and applicable exemptions.
Where we rely on legitimate interests, you have the right to object to that processing. We will consider your objection in light of the particular circumstances and applicable law.
You also have the right to complain to the Information Commissioner’s Office. You can find guidance at Make a complaint to the ICO.
Analytics and cookies
This website currently uses no analytics, advertising tracking or intentional non-essential cookies. It does not use a contact form; enquiries are made through your email provider.
Last updated: 18 August 2026